All our Fish is sourced locally from the South Essex, an area famed for its seafood. From an established Fishmonger of more than 40 years!
Any thawing of frozen food products is no problem - they can be safely fed to animals or re-frozen.
Other regulations than those for food for human consumption apply to animal foodstuffs. As a result, any thawing is not to be seen as a loss of quality, and does not lead to a compensation entitlement.